Processing of Personal Data

Processing of personal data when using the contact form

If you enquire about our products and services, we will work with the contact details you provide to us, mainly through the enquiry form. These are: first name, surname, address, e-mail, telephone number and the content of the enquiry.

For what purpose?

We use them to contact you to arrange further details regarding goods and services.

On what legal basis?

This is processing under Art. 6(1)(b) GDPR – negotiation of a contract, or taking steps prior to entering into a contract at your request.

How long will we process personal data?

If we do not enter into further cooperation, we will process your data for no longer than 3 years from our last communication.

Processing of personal data in the case of a purchase

If you make a purchase from us, we will work with the details you enter. These are mainly billing details: first name, surname, address.

For what purpose?

We need to process personal data in order to fulfil our contract with you – to deliver our goods or services to you. We will also use your contact details to communicate with you about the status of your order, or regarding complaints or your enquiries.

We will further process personal data to fulfil our statutory obligations (mainly for accounting and tax purposes, or for handling complaints, among others).

On what legal basis do we process personal data?

This is processing under Art. 6(1)(b) GDPR – performance of a contract, and Art. 6(1)(c) GDPR – compliance with our legal obligation.

How long will we process personal data?

For the duration of the provision of our service and then for 3 years from the last provision of such service or delivery of goods.

Newsletters (commercial communications)

If you are a purchasing customer and have not opted out at the time of purchase, we will use your e-mail address to send you our newsletters.

On what legal basis?

This is permitted under Section 7(3) of Act No. 480/2004 Coll., on certain information society services, provided you have not opted out at the time of purchase.

How long will we process personal data?

3 years from your last purchase. You may unsubscribe from the mailing at any time via e-mail, or contact us at: obchod@korefib.cz.

Who Has Access to the Data?

Your data stays with us. However, certain companies or other persons work for us and gain access to the data because they help us run our e-shop. These are:

• the operator of the Shoptet e-shop platform (Shoptet a.s., with its registered office at Dvořeckého 628/8, Břevnov, 169 00 Prague 6, Company ID 289 35 675, registered with the Municipal Court in Prague, Section B, Insert 25395);
• companies involved in the dispatch of goods: PPL CZ, Toptrans, DPD, Česká pošta;
• companies involved in processing payments: Shoptet;
• our e-mailing service provider: WEDOS.

We process personal data only within the territory of the European Union.

What Else You Should Know

Our company has not appointed a data protection officer.

Our company does not carry out any decision-making based on automated processing or profiling.

If you have any questions about personal data, please contact us at obchod@korefib.cz.

Use of Cookies

Cookies are text files containing a small amount of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website, or to another website that recognises them, on every subsequent visit.

Cookies perform various tasks, for example enabling efficient navigation between web pages, remembering your preferences, and generally improving the user experience. They can also help ensure that online advertisements are better tailored to you and your interests.

We use the following cookies on our website:

• Necessary cookies: required for the operation of the website, allowing, for example, login to secure areas of the site and other basic site functionality. This category of cookies cannot be disabled.
• Analytics/statistics cookies: allow us, for example, to recognise and determine the number of visitors and track how our visitors use the website. They help us improve the way the site works, for example by making it easier for users to find what they are looking for. We only run these cookies with your prior consent.
• Advertising cookies: used to track preferences and enable the display of adverts and other content that best matches your interests and online behaviour. We only run these cookies with your prior consent.

Please note that third parties (including, for example, providers of external services) may also use cookies and/or access data collected by cookies on the website.

Cookies we use:

Further information about cookies and their current list can be found through individual web browsers, most often under the Developer Tools item.

Consent can be expressed via a checkbox contained in the cookie bar. You may also subsequently reject cookies, or set which ones to allow, in your web browser settings.

More information on managing cookies in individual browsers:

• Internet Explorer – guide
• Google Chrome – guide
• Firefox – guide
• Safari – guide
• Opera – guide
• Microsoft Edge – guide

Your Rights in Connection with the Processing of Personal Data

The GDPR gives you, among other things, the right to contact us and request information on what personal data of yours we process, to request access to this data and have it updated or corrected, or to request a restriction of processing; you may request a copy of the personal data being processed, request that we erase personal data in certain situations, and in certain cases you have the right to data portability. You may object to processing based on legitimate interest.

If you believe we are not handling your data correctly, you have the right to lodge a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů), or to bring your claims before a court.